Last Updated: March 2026
At Creatixo Digital (https://creatixodigital.com/), we want our customers to be satisfied with their purchases. Since we sell digital products, please read our refund policy carefully before making a purchase.
We offer a 48-hour refund policy for our digital products.
If you are not satisfied with your purchase, you may request a refund within 48 hours of the purchase time.
To request a refund, simply send us an email with your order details.
📧 Email: creatixodigitalrefund@gmail.com
When submitting a refund request, please include the following information:
Your full name
Order number or payment proof
Product name
Clear reason for requesting a refund
Our team will review your request and respond as soon as possible.
Refunds will only be approved if the reason provided is valid. Valid reasons may include:
The product file is corrupted or not working
You did not receive the product after payment
There is a major technical issue with the product
Refund requests may be rejected in the following situations:
Refund request submitted after 48 hours
Change of mind after purchase
Lack of knowledge on how to use the product
Attempting to misuse the refund policy
Providing incomplete or false order details
If your refund request is approved:
The refund will be processed within 5–7 business days
The amount will be returned through the original payment method
Processing time may vary depending on your bank or payment provider.